Subscription and Billing Terms

DirectiveOps offers subscription plans (e.g., Starter, Team, Growth, Enterprise) as described on our pricing page and in the product. Pricing is in U.S. dollars unless otherwise agreed. Plan limits (e.g., repository count, history retention, features) are specified in the product and may vary by plan. We may change pricing or plan features upon reasonable notice; price changes will not apply to the current billing period for existing subscribers unless otherwise agreed.

Subscriptions are billed in advance on a monthly or annual basis as selected. You must provide a valid payment method. Failure to pay may result in suspension or termination of the Service. You are responsible for any taxes (other than our income taxes) unless we state otherwise. Refunds are addressed in our Refunds policy.

Subscriptions renew automatically unless You cancel before the end of the current period. You may cancel through the billing portal or by contacting us. Cancellation will take effect at the end of the current billing period; no refund will be provided for the unused portion. We may terminate or suspend for non-payment or breach in accordance with the Terms of Service.

You may upgrade or downgrade Your plan as permitted in the product. Upgrades may result in a prorated charge. Downgrades may reduce features or limits and may take effect at the next renewal. Data retention may be adjusted in accordance with the new plan.

Billing inquiries: billing@directiveops.dev or through the billing portal. See the Contact and Legal Notice document for our address.