Terms of Service

These Terms of Service ("Terms") govern Your access to and use of the DirectiveOps hosted service ("Service") offered by DirectiveOps ("we," "us," "our"). "You" and "Customer" mean the organization or person agreeing to these Terms. By creating an account, installing the DirectiveOps GitHub App, or using the Service, You accept these Terms. If You are agreeing on behalf of an organization, You represent that You have authority to bind that organization. The Service is intended for use with the DirectiveOps GitHub App for repository discovery, instruction-file scanning, drift detection, and rollout operations. The open-source CLI scanner is governed by its own license and is not part of the Service.

"Organization" means the entity that subscribes to the Service (e.g., Your company). "Repository" means a GitHub repository that You connect to the Service. "Instruction files" means supported files such as AGENTS.md, CLAUDE.md, GEMINI.md, copilot-instructions.md, and *.instructions.md. "Constitution" means the normalized representation of instruction layers produced by the Service. "Rollout" means the process of proposing or applying changes to instruction files across Repositories via the Service. "Plan" means the subscription tier (e.g., Starter, Team, Growth, Enterprise) governing repository limits, retention, and features.

You must use the Service in compliance with these Terms, the Acceptable Use Policy, and applicable law. You are responsible for maintaining the security of Your account and for all activity under Your account. You must have appropriate rights to connect Repositories and to authorize the DirectiveOps GitHub App. We grant You a limited, non-exclusive, non-transferable right to access and use the Service for Your internal business purposes during the subscription term, subject to Your Plan and repository limits.

The Service integrates with GitHub. Your use of GitHub is subject to GitHub's terms and policies. We do not warrant the availability or performance of GitHub or any third-party service. You are responsible for compliance with GitHub's terms and for maintaining the permissions required for the DirectiveOps GitHub App to operate. The GitHub App Data Access Disclosure describes the data we access via GitHub.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY.

You may cancel Your subscription in accordance with the Subscription and Billing Terms. We may suspend or terminate Your access for breach of these Terms or the Acceptable Use Policy, or for non-payment. Upon termination, Your right to access the Service ceases. Sections that by their nature survive (including limitations of liability, indemnity, and governing law) shall survive.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and You consent to personal jurisdiction there.

For questions regarding these Terms, contact legal@directiveops.dev or the address set forth in the Contact and Legal Notice document.